jessyux

A curious designer who creates experiences that move real numbers

about

I'm Jessica Chappell

I love designing experiences that move real numbers, the kind of work where good design shows up in acquisition, retention, conversion and people's everyday lives. I bring research rigour and a structured process, and I like being the person who understands the whole ecosystem so I can spot the opportunities others miss.

See resume

what people say

“It is an absolute pleasure to recommend Jessy. Working alongside her highlights just how exceptional she is at driving complex product initiatives from concept to completion.

Jessy is exceptionally skilled at handling the entire end-to-end product lifecycle. Whether she is leading user discovery, running UX testing and design sprints, or defining data metrics and evaluating post-launch performance, she brings rigorous structure and clarity to every stage of the journey.

What truly sets Jessy apart is her AI-first mindset. She never hesitates to experiment with emerging tools, rolling up her sleeves and getting her hands dirty to find smarter, more efficient ways to get the job done.

She is a tremendous asset to any team, and I would recommend her without reservation to anyone looking for a versatile, forward-thinking, and high-impact professional.”

[Recommender name]Senior Product Manager, Montu
“We were fortunate to work with Jessy at a critical juncture in our pre-beta planning. She brought enthusiasm and valued guidance to the final stages of our product design, and was always responsive. Her collaborative and generous approach created a great learning and knowledge-transfer process within our team.”
[Recommender name]Product leader, Consultant
“I am happy to recommend Jessy. She is not only a talented designer but also a great team player, always willing to share insights and collaborate. She has a great infectious enthusiasm, and I’m confident she’ll continue to excel and make a significant impact wherever she goes.”
[Recommender name]Head of Software Engineering
“I can firmly vouch for Jessy’s expertise and prowess in UX design. She balances efficiency and precision, meeting deadlines without sacrificing design integrity, and is deeply invested in research and validation. Any organisation would greatly benefit from her inclusion.”
[Recommender name]Product Manager
“Jessy is a highly dedicated and energy-filled designer. Her professionalism and work ethic are unparalleled, she’s a quick learner, curious, and always willing to learn. Her positive attitude and communication skills make her an asset to any organization.”
[Recommender name]Senior Product Designer, Helfie.ai
“Had the pleasure of working with Jessy on a hackathon, and wow, she produces high-quality content fast. Love the high energy and the commitment to the project, we wouldn’t have been as successful without Jessy’s support.”
[Recommender name]EMEA Sales Engineering Leader
“You’d be hard pressed to find a more enthusiastic, friendly and talented designer. Jessy has strong skills in all the usual areas plus the rarer, more valuable ones: passion, humour, empathy and authenticity. A fast-rising star who’ll make her mark in a big way.”
[Recommender name]Design Manager, Intuit QuickBooks
“Jessy supported Zapid with the design of our internal and external marketing collateral. She is extremely passionate about design and you can clearly see that in the effort and attention she puts into her work.”
[Recommender name]CFO
“Jessy helped our startup validate our MVP and redesign it for our beta launch. She was attentive, active and enthusiastic, and I was especially impressed with her UX research and the way she ran the workshops.”
[Recommender name]Senior Product Manager, AI in Education
“Jess is a highly passionate, focused and strong individual. Her ability to organise people in her student teams at Academy Xi for Westpac and MetaLearn showed tremendous strength in stakeholder management.”
[Recommender name]Designer, Manager & Director
“Thank you for all your hard work across this design sprint for our Westpac team. You showed strong leadership and facilitation skills, and ran our brief through the full double diamond to generate useful features and design assets. I would happily work with you again.”
[Recommender name]Strategic & Service Design
“It’s been a pleasure working with Jessica. Her passion to ensure the best client service and the right solutions is clear, and she always goes above and beyond to ensure a positive client experience.”
[Recommender name]Business Technology Advisor
“I have nothing but great things to say about Jess. She is an excellent mentor and an extremely dedicated and diligent worker. Jess is a natural leader who will excel in whatever she chooses to do.”
[Recommender name]Senior Client Success Manager & Team Lead
“Jessica was a phenomenal mentor, building on my strengths and teaching me so much about recruitment. She has the ability to nurture and guide individuals to succeed. Trusting and kind, it was a pleasure working with her.”
[Recommender name]Data & AI
“I found Jessica to be a very enthusiastic and hard-working person who strives to be an active, contributing team member. Having Jessica around was an absolute pleasure, and she is always available to help on any task.”
[Recommender name]Director & Co-Founder, 4Twenty Consulting

Let's work together.

Open to senior product design roles and collaborations. Reach me on LinkedIn at jessyux.

Get in touch